FAQs

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Yes. All programs offered by GLA Online are duly recognized by the University Grants Commission (UGC). Degrees awarded through the online mode are valid and hold equivalence to regular on-campus degrees, in accordance with UGC regulations.

GLA Online offers the following programs:

No. As per UGC guidelines, a degree obtained through an approved online program from a recognized university is considered equivalent to a regular on-campus degree in all academic and professional aspects.

All programs are delivered entirely through a Digital Learning Management System (LMS). The LMS provides access to pre-recorded video lectures, live interactive sessions, e-books, quizzes, formative assessments, and discussion forums for collaborative learning.

Visit the official website Go to glaonline.com and begin the application process by selecting “Apply Now.” Choose the Online Campus option to start your registration.
Log in to your account Use the login credentials created during the initial registration to access the application portal.
Complete the registration form Enter all required information, including personal details, parent/guardian details, and residential information.
Pay the registration fee Submit the non-refundable registration fee of ₹2,000 to proceed further.
Provide educational details Fill in your academic information and generate your DEB ID as instructed.
Upload necessary documents Submit all required documents along with the mandatory undertaking.
Pay the admission fee Complete the process by paying the applicable admission fee.

Learners must have successfully completed 10+2 (Senior Secondary) education from a recognized board or equivalent institution.

Applicants must have successfully completed 10+2 from a recognized board to be eligible for GLA Online undergraduate programs.

Yes. GLA Online programs are designed to offer maximum flexibility, enabling learners—especially working professionals—to balance academic commitments with full-time employment.

Both modes are available. Live classes are conducted as per schedule, and recordings of these sessions are made available on the LMS for learners to access at their convenience.

MBA: ₹1,05,000
MCA: ₹94,000
BBA: ₹99,500
BCA: ₹99,500
B.Com. (Hons.) : ₹71,000

GLA Online provides flexible payment options, including one-time, annual, and semester-wise plans. The fee for each program includes a non-refundable registration fee of ₹2,000.

Yes. GLA Online has partnered with financial service providers to offer no-cost EMI options on one-time and yearly fee payments. Learners may select a suitable option during the payment process.

Undergraduate Programs (BBA, BCA, B.Com. (Hons.)): 3 years (6 semesters)
Postgraduate Programs (MBA, MCA): 2 years (4 semesters)

Deferment requests are considered under GLA Online academic policies and subject to approval.

No. Currently, GLA Online does not offer merit-based scholarships.

GLA Online does not offer merit-based scholarships; however, one-time fee payment carries special benefits.

Yes, the self-paced structure of GLA Online suits full-time professionals.

The medium of instruction for all GLA Online programs is English.

Each learner is assigned a dedicated Program Coordinator. Additionally, learners receive access to technical support, discussion forums, doubt-clearing sessions, and continuous academic mentoring.

All end-semester examinations are conducted online through a secure, AI-proctored examination platform. Learners are informed well in advance about examination schedules and guidelines.

Upon successful completion of the program, the degree certificate is issued by GLA Online University through the following modes:

In-person collection at the GLA Online University, Mathura Campus during Convocation
Courier dispatch in case the learner is unable to attend the Convocation ceremony

No. At present, international learner enrollment has not commenced for GLA Online programs.

Internships are not mandatory; however, they are highly encouraged. GLA Online provides guidance and support to help learners pursue industry-relevant internships or projects.

Yes. GLA Online offers career development and placement assistance, including resume building, interview preparation, access to job portals, and participation in recruitment drives.

Yes. The flexible and self-paced learning model allows learners to effectively manage both professional and academic responsibilities.

Learners are required to submit the following documents:

Recent passport-size photograph
Valid government-issued ID proof (Aadhaar Card)
Undertaking form
Digital signature
Class 10th and 12th mark sheets (for undergraduate programs)
Graduation certificate and mark sheets (for postgraduate programs)

Learners may contact the support team via support.cdoe@gla.ac.in The dedicated support team ensures timely resolution of all academic, technical, and administrative queries.

You may contact the Student Support Team via email or phone during support hours (9:00 AM to 5:00 PM, 9568536853). The support team will assist you with your concern and provide the necessary guidance.

GLA Online provides live sessions for convenient learning. However, in case you miss a lecture, you can view the recorded sessions of live classes available on LMS.

Learners are expected to maintain a minimum of 75% participation in all academic activities of the online program to be eligible for the end-semester examinations.

All GLA Online programs are offered in English. Live classes are conducted in a dual-mode format, providing learners with flexibility and an enhanced, student-friendly learning experience.

GLA Online provides comprehensive learner support through program coordinators, course coordinators, mentors, doubt-clearing sessions, discussion forums, and dedicated technical assistance, ensuring guidance at every stage of the learning journey.

Internal evaluations under GLA Online include formative assessments consisting of multiple-choice questions, which must be completed on the LMS within a stipulated time period.

You can reach GLA Online supp by emailing support.cdoe@gla.ac.in.

The progress report is calculated based on multiple components:

Live Classes: 50%
Recorded Lectures & SLMs: 20%
Discussion Forum Participation: 20%
Formative Assessments: 10%

Therefore, completing videos and studying the SLMs alone may not significantly increase the overall progress percentage. Participation in all components is required for better progress.

You can submit feedback directly through the LMS portal.

Log in to your LMS account.
Locate the Feedback option on the navigation bar
Click on it and submit your feedback.

If you face any difficulties, contact Student Support between 9:00 AM and 5:00 PM for assistance.

All recorded lectures, SLMs, and study materials are available course-wise under the "My Course" section of the LMS portal.

Navigate to:

My Course → Subject → Learning Resources
to access the content.

The LMS progress report is calculated as follows:

Component	Weightage
Live Classes	50%
Recorded Lectures & SLMs	20%
Discussion Forum	20%
Formative Assessments	10%

Your progress percentage is automatically generated based on your participation in these activities on the LMS.

The LMS Portal link varies based on the learner's admission batch:

January 2026 Batch onwards:

lms.glaonline.com

Batches admitted before January 2026:

myglaonline.com

You can access the recorded lectures under Recorded Lectures in My Course Section tab in your LMS.

You can view your assessments by navigating to the Assessment tab in the LMS. Under this section, you will find the formative assessments for each subject.

The Academic Calendar contains important academic dates, examination schedules, holidays, and other key university events. Learners are encouraged to check the Academic Calendar before raising any query related to the specified dates.

Login to your LMS account. From the navigation panel on the left-hand side, go to academic calendar tab to view your academic calendar.

GLA Online conducts exams online through a secure AI-proctored system.

The examination date sheet is generally released approximately one to two weeks before the commencement of examinations. Learners will be informed through official communication once it becomes available.

Yes. Before the examinations, an orientation session is conducted to familiarize learners with examination procedures, portal navigation, technical requirements, and important examination guidelines.

The recording of the session is made available to learners for future reference. Additionally, mock exams are provided before the examinations to help learners familiarize themselves with the exam platform.

You can access the Exam Portal through the LMS or via the link provided below: https://exam.glauniversity.in/home

Examinations are generally scheduled on weekends to facilitate greater accessibility and participation among learners.

Immediately take screenshots of the issue and contact the support team with complete details. Assistance may be sought at +91-9568536853. Alternatively, you may contact the technical support team at +91-8439954905 for further assistance.

If you are unable to appear for your End-Term Semester Examination, you can take the examination during the Carry Over Examination cycle. They are conducted twice a year.

Information regarding the Carry Over Examination schedule will be communicated through your registered email addresses.

If your fee slip is not visible, please navigate to https://glauniversity.in:8085

Fee Payment → Payment History

All your payment records are available in this section. You can view your payment details and download or print the fee receipt directly from there.

You can pay your academic fees through the GLAMS Fee Payment Portal using the link below:

https://glauniversity.in:8085

Please log in using your registered credentials.

You can view your examination results through the Student Portal using the link given below:
https://student.glauniversity.in/Main/Index

If you wish to collect your Degree Certificate in person, you may visit the university campus and collect it on the same day.

If you would like to receive your Degree Certificate by post, please follow the steps below:

Log in to the GLA University Portal:
https://glauniversity.in:8085/Main/Index
Navigate to the "Service Request" section under the "OTHER" tab on the left side of the screen.
Fill in the required details and mention your Name and Roll Number in the remarks section.
Submit the request and make the required payment:

Degree Certificate (Postal Charges): ₹500
Migration Certificate: ₹400

After making the payment, download the payment receipt and send it via email along with the following details:

Name
Email ID
Complete and accurate mailing address
Mobile Number
Recent Aadhaar Card copy (for verification)

Important:

The postal delivery service is available only for addresses within India.
Ensure that the mailing address provided is complete and accurate to avoid delivery issues.

Note: For Transcript-related requests, please raise a Service Request through https://rzp.io/rzp/transcriptprint

The concerned department will process the request and inform you about the applicable charges and further procedure, if any.

Note: For further queries, raise ticket at helpdesk. We request your patience to get back to you for a resolution.

Learners should first confirm the readiness of their degree and marksheet with the support team. Once confirmed, documents can be collected in person from the Mathura campus or received by post upon submitting a request along with Aadhaar details, complete address, and the required payment.

Learners may request a bonafide certificate as needed.

No, internships are not included as part of the online program. However, we aid learners based on their interests and preferences regarding internships. Data will be collected from the learner, and if they meet the eligibility criteria, they may be referred to the opportunity. Please note that we only provide support and guidance; this does not guarantee internship placement.

Yes, GLA Online offers placement readiness support for freshers and career growth assistance for working professionals. Please note that we provide guidance and support only; this does not guarantee job placement.

If you fail to submit the assessment before the deadline, the assessment window closes automatically, and further submissions cannot be accepted. You can still appear for the End-Term Examination; however, no marks will be awarded for the missed assessment.

Learners are advised to undertake the following troubleshooting steps: