CDOE Events
Crisis Management, Conflict of Interest, and Ethical Decision Making
Mr. Brenda R. Mariza, Credit controller- Netone cellular Pvt Ltd
This expert talk provided practical guidance on ethical decision-making during crises and conflicts. Participants developed strategies for responsible and ethical management.
LinkIntroduction
GLA Online University successfully hosted a special session as part of its Expert Talk Series on 22nd March 2025, featuring Mr. Brenda R Mariza, an esteemed international speaker and industry leader in Crisis Management. The session provided a deep dive into crisis management, conflict of interest, and ethical decision-making, equipping attendees with practical insights and strategies essential for navigating challenges in organizational settings.
Attendance
The session saw active participation from faculty members, learners, and industry professionals, all eager to explore best practices in handling crises and ethical dilemmas. The engaging discussions and Q&A session enriched the learning experience.
Session Highlights
- Understanding Crisis Management Mr. Mariza explained the various causes of crises within organizations and their potential impacts. He emphasized the importance of proactive planning, transparency, and effective leadership in mitigating risks.
- Conflict of Interest in Organizations The discussion covered how conflicts of interest can arise in business environments and the need for clear policies and ethical guidelines to address them.
- Ethical Decision-Making Frameworks The session highlighted key ethical frameworks that businesses can adopt to ensure responsible and fair decision-making in complex scenarios.
- The Role of Communication in Crisis Situations Mr. Mariza stressed the importance of effective communication strategies during crises to maintain trust and credibility with colleagues and stakeholders.
- Time Management and Balancing Responsibilities Practical advice was shared on managing time efficiently while balancing personal and professional responsibilities, an essential skill for professionals in high-pressure environments.
Key Takeaways
- Crisis preparedness is crucial: Organizations must develop robust crisis response plans.
- Transparency builds trust: Open and honest communication fosters credibility.
- Ethical decision-making is non-negotiable: Strong ethical frameworks enhance business integrity.
- Managing conflicts effectively is vital: Conflict resolution strategies can mitigate workplace disputes.
- Time and responsibility management is key: Professionals must balance multiple priorities effectively.
Conclusion
The session was highly engaging and thought-provoking, leaving the audience with a profound appreciation for ancient Indian knowledge and its applicability in today’s world. Prof. Mishra’s expertise and eloquence provided valuable insights, encouraging participants to reflect on the lessons from the past to build a sustainable and meaningful future.
Report Compiled by:
Dr. Khushboo Srivastava
Assistant Professor
CDOE, GLA Online University